Refund Policy
Refund Policy
Understanding your refund eligibility and process.
Last updated: January 15, 2026
Policy Summary
| Condition | Timeframe | Refund |
|---|---|---|
| Cancellation > 4 hours before | Anytime | 100% |
| Cancellation < 4 hours before | Within 4 hours | 75% |
| No-show (without notice) | Appointment time | 0% |
| Salon cancels booking | Anytime | 100% |
| Service not as described | Within 24 hours | 100% |
| Duplicate payment | Immediate | 100% |
This Refund Policy outlines the terms and conditions under which refunds are processed for bookings made through BarberTree.
We strive to ensure complete satisfaction with every booking. However, we understand that situations may arise where a refund is necessary.
Refunds are processed in accordance with the specific circumstances of each case, as detailed in the sections below.
This policy applies to all bookings made on the BarberTree platform unless otherwise specified.
Need Help With a Refund?
Contact our support team at refunds@barbertree.in